IT Support

That Helps Your Business Grow

Improve your business with modern IT solutions, and hands-on support.

HCS is a full IT solution for your business organization. From managed IT services to creating and maintaining IT Infrastructure. Keeping your organization efficient, secure, and growing.

Schedule a Discovery call

512-396-TECH

HCS Technical Services: trusted computer support for businesses throughout San Marcos, Austin, Wimberley, and New Braunfels – Let us help you today!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

If you are looking for reliable and responsive IT support services,
HCS Technical Services can help you today!

MANAGED IT

We'll manage all of your IT services for a predictable, fixed rate.

MICROSOFT 365

Transform the way your business

operates.

CYBER SECURITY

Prevent the unexpected from ruining your

company.

CLOUD COMPUTING

Our solutions are fully scalable and available for a flat-rate fee.

Why Choose Us?

Our personalized service plans are all about giving you exactly what you need—nothing more, nothing less—so you don't have to worry about stretching your budget too thin.

Whether you're looking into cloud options or needing a hand with data backup, we're here to join forces with you and your team, offering our expertise as a helping hand.

If you're on the lookout for trustworthy and quick-to-respond IT support, HCS Technical Services has got your back!

Start Using Your Time Wisely

With the basics of your company all under control, you can focus on more profitable ventures for your company.

Save Capital for Important Projects

With our flat rate IT and managed services, you can more easily budget your costs, allowing you to plan for future projects instead of spending money on unexpected technology breakdowns.

Enjoy Exemplary Uptime

Don’t worry about your network being down at awkward times anymore. With our 24/7 monitoring, you can trust your network will be running when you need it.

A piggy bank sitting on a desk next to a broken piggy bank

Predictable Flat Rate IT Services vs Break Fix Support for Cost Effectiveness

July 3, 2025

In the realm of IT support, businesses often face a pivotal choice between two predominant service models: Predictable Flat Rate IT Services and Break Fix Support. Understanding the distinction between these models is crucial for any organization aiming to optimize their IT infrastructure while managing costs effectively. Predictable Flat Rate IT Services, often encapsulated under Managed IT Services, provide a subscription-based model where businesses pay a consistent monthly fee for comprehensive IT support. This model emphasizes proactive management of IT systems, aiming to prevent issues before they arise and ensuring seamless operation of digital infrastructure. Conversely, Break Fix Support operates on a reactive approach. Businesses engage IT services only when problems occur, paying for each service on an ad-hoc basis. This method can lead to fluctuating costs and a general unpredictability in budgeting for IT expenses. As companies grow increasingly reliant on technology for operations, understanding these differences helps in evaluating which approach aligns with their long-term strategic goals, risk tolerance, and budget constraints.

A man in a hoodie is touching a screen that says multi-factor authentication 2025

How Hackers Are Bypassing Multi-Factor Authentication in 2025

July 1, 2025

Multi-Factor Authentication (MFA) has long been heralded as a robust line of defense against unauthorized access. By requiring users to provide multiple forms of verification, MFA significantly raises the bar for attackers. However, as technology advances, so too do the methods employed by cybercriminals. In 2025, hackers have developed more sophisticated techniques to bypass MFA systems, exploiting human error and technical vulnerabilities alike. While MFA relies on something you know (such as a password), something you have (like a phone or token), and something you are (biometric verification), hackers have found new ways to intercept these factors through phishing, social engineering, and advanced malware. As businesses and individuals become more reliant on digital interactions, the need for an evolving strategy to combat these threats is more pressing than ever. Recognizing the limitations of current MFA implementations and understanding the strategies employed by attackers is essential in developing new defenses that can withstand this relentless onslaught.

A desk with a laptop and a cup of coffee on it

Is Your Business Ready for a Cloud Native Transition

June 26, 2025

The cloud-native approach represents a significant shift in how businesses develop, deploy, and manage applications. It leverages the full benefits of cloud computing, offering scalability, resilience, and flexibility. For businesses considering this transition, it's crucial to understand the core aspects of being cloud-native. This involves adopting microservices architecture, which breaks down applications into small, independent services that communicate over networks. Each service can be developed, deployed, and scaled independently, enabling businesses to build and deploy applications more efficiently. The cloud-native approach also includes utilizing containers, like Docker, to package these microservices and ensure consistency across multiple development and production environments. Additionally, cloud-native embraces infrastructure as code (IaC) practices, automating the provisioning and management of IT infrastructure using code. These elements combine to create an agile development environment that supports rapid innovation and consistent delivery of services. The transition requires significant changes not only to the technology stack but also to organizational processes and culture. Businesses need to be prepared to adopt continuous integration/continuous delivery (CI/CD) pipelines, DevOps practices, and a shift towards agility in both development and operations to fully realize the benefits of a cloud-native strategy.

WHAT OUR CLIENTS THINK

"I can always count on HCS with my IT issues. We contract with them and have done so for years and it's a great weight off my shoulders to have the security and peace of mind that I have had since hiring HCS. Highly recommend!"

Anna Boling

"John is the most impressive technician I have dealt with at HCS. He was professional, competent and a great communicator."

John Lande

“I've been a client of HSC for over 10 years and they always exceeds my expectations for service and support. A few days after a request for assistance was resolved, today I received a call from the support tech, John, to confirm that I was satisfied with their response to my inquiry. As always, I am a very satisfied customer. Update 6/14/23. John helped me, once again. He was professional, courteous, knowledgable and completed my request for assistance quickly.”

Cathleen Cranford

“HCS is a great company. If you want experience, efficiency, and great service. Definitely go with HCS. The level of dedication is amazing and honestly I'm shocked beyond words. Thank you HCS. YOU ROCK.”

Nicholas Roberts

"Super quick and helpful. JB was fast and efficient!!"

Marisa Natal

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